Non-Custodial by Design

TRUE is a technology provider. You hold your keys, you sign your own transactions, and your balance is verifiable on chain rather than asserted by us.

What TRUE is

TRUE is a technology provider. We build software: a trading interface, a price engine, an orderbook venue, AI agents, and the APIs underneath them.

What we are not is a place you hand your money to. There is no TRUE account holding your balance on your behalf, no omnibus wallet pooling user funds, and no key at TRUE that can move your assets.

TRUE never holds your private key

Not in escrow, not in backup, not in a hardware module, not in a form support could recover. Your key is generated on your device and stays yours. If TRUE disappeared tomorrow, your wallet and everything in it would still be yours, and you would still be able to sign with it.

You are the one who signs

Every action that moves value is a transaction you sign.

  • A swap is signed by your wallet, broadcast to Solana, and settled on chain.
  • A deposit to the perps venue is your signature, and the funds sit against an account only you can withdraw from.
  • A withdrawal requires your signature. There is no code path, admin tool or support procedure that produces one without you.
  • An agent or a copy strategy trades through a delegate scoped to trading. That delegate cannot withdraw, and that is enforced by what the key is allowed to sign, not by a policy we could revise.

The venue, said plainly

TRUE operates its own perpetuals venue with its own sequencer and its own orderbook. We do match orders, and it would be dishonest to imply otherwise: somebody has to run the matching engine and on TRUE that is us.

What running it does not involve is custody.

  • Your margin is yours. It sits against your venue account, and getting it out is your signature.
  • We are not your counterparty by default. Trades match against the book. TRUE also quotes on that book through a house market maker, under the same fees and the same price-time priority as every other participant, and we say so openly on Market Making.
  • Nothing is pooled. Your account is your account, and sub-accounts are separate accounts, not slices of a shared pot.

Verifiable, not asserted

Self-custody without transparency is just a claim. The parts that make it checkable:

  • Settlement is on chain. Deposits and withdrawals are Solana transactions you can look up yourself, with no need to take our word for a number.
  • The book is public. Depth, trades and the best bid and offer are readable by anyone without an account, so the market you are trading is the market everyone else sees.
  • There is a block explorer. explorer.truefinance.ai shows every block the venue produced, the trades inside it, and when each block was proved on Solana. No account needed.
  • Every spot trade is a public transaction.
  • Balances reconcile against the chain, continuously, by jobs that page a human when they disagree rather than updating a dashboard.

The test we hold ourselves to: for any number TRUE shows you, there should be somewhere you can go to check it that is not TRUE.

What this means when something goes wrong

Because we never hold the key, a lot of failures that would be catastrophic elsewhere are inconvenient here instead.

  • Funds are never lost, they are sometimes in a place the app was not showing you. A sub-account withdrawal lands on your own wallet between hops. That is your wallet, not ours.
  • We cannot freeze your wallet or reverse a transaction you signed. That cuts both ways, and it is worth understanding before you sign something.
  • We cannot recover your key. Nobody can. That is what self-custody means, and it is the reason a wallet’s recovery matters more than any TRUE setting.

Availability

Some products are not offered everywhere. Where that applies, the app checks before letting you trade rather than after. Prediction markets are the current case; see Prediction Markets.

See also

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